Refund, Returns and Cancellation Policy

We have a 2-working-day return and exchange policy, which means you have 2 working days after receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition that you received it, unused with tags, and in its original packaging. You’ll also need a receipt or proof of purchase.

NON-RETURNABLE ITEMS

• We do not accept returns for sale items or items purchased using a credit note, gift coupon or offer.
• In case of a size issue, defective or damaged product, we would be happy to assist you in exchange for the orders placed during the sale.
• We do not accept returns or refunds for furniture items. In case you find any quality issue or defect, the same product will be replaced. In a rare occurrence, if the replacement piece is not available, a credit note will be issued for the full amount of the damaged product.

Please get in touch if you have questions or concerns about your specific item.

REFUNDS

• All refunds will be processed within 72 hours after receiving the merchandise back at our warehouse. post our quality assurance team will check the same.
• In case of any return/exchange, the shipping charges for sending the product to Us will be borne by the customer.
• We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency or the recipient refuses the package.

ORDER CANCELLATION

• If you wish to cancel your order, write to us within 24 hours of placing the order at info@mangotrunkindia.com
• In the case of any made-to-order product (“MTO”), a full refund will be initiated only if a cancellation is made within 24 hours of placing the order. Post the 24-hour period, no cancellation will be allowed.

* The Mango Trunk team holds the right to not accept returns or exchanges in case the product is used or damaged by the customer.  *

Customer Support

• Any queries or concerns relating to the return, refund, and cancellation may be directed by you to our customer support team who can be contacted at info@mangotrunkindia.com
• You can send a Refund, Return or Exchange request by clicking here: “Click Here“